After all, it’s not Skype’s fault that I acquired an iPad2. Or that I am still stubbornly trying to actually get some use out of the damned thing besides a p0rtable Netflix terminal. Still…
OK, let me explain. I have an iPad2; I have Skype for the iPad2; I do not have Powergramo, which is what I use to record Skype calls on my real computer*. I would like the equivalent of Powergramo. Apple tech support, of course, has no idea about what software I should purchase that would allow me to record Skype calls on the iPad; so I contact Skype to ask them, specifically, about what software I should be getting on the iPad that will allow me to record Skype calls.
Here’s their response:
While Skype does not include any in-built recording feature at this time, it is possible to use separate, external software to record your calls. One example of this software is Pamela. Pamela is a free, downloadable program that is fully compatible with Skype. It not only allows you to record your voice calls, but also your videos and your Instant Message chats.
This is, of course, a Windows product. Way to read the emails of your customers fully before you respond there, Skype.
Now, I understand that maybe Skype doesn’t really feel the need to worry about what products are compatible with it on a particular platform, but I want to know: who the hell does worry about this stuff? You’d think that somebody out there would see an angle in helping people figure out how to troubleshoot Apple products, but the collective response out there seems to be a collective shrug. It’s maddening.
*I no longer wonder why Apple is a niche computer company, and will never be anything but a niche computer company until it gets it through its head that computers are tools, not toys. It constantly amazes me how difficult it is to get Apple products to do some things that real computers do matter-of-factly.