…it was frustrating as hell to find a person to talk to about the way that my phone died yesterday (turns out it was disconnected and the number reassigned), but the person that I did eventually talk to lacked that tooth-grinding sense of offended pique at having to work with a customer. She was actually quite nice. I’m not actually all that ticked off at the phone being disconnected, either: I go long stretches of time without actually using it (I only have it for ease of contact at political events).
But I probably will still go to Cricket, assuming that Cricket will sell me a cell phone plan where I can just toss money into the damned thing whenever I need to use it for an event or something. I don’t really like Verizon’s customer service paradigm, sorry.
PS: Oh, yeah, I need new business cards now. Dagnabbit.