[On Sept. 28, Cover Oregon’s team] had gathered on a Saturday for final testing of the state’s health insurance exchange. More than a website, it was a gateway to a new era of better, more affordable, more democratic health care.
But their high hopes turned to shock and alarm when the website didn’t work. It crashed, it flashed repeated error messages, it couldn’t process the most routine insurance enrollment scenario.
“Shut it down,” said Rocky King, Cover Oregon’s executive director. “Let’s not waste anybody else’s time here.”
Only, that’s precisely what they did:
…Agents, however, won’t have full use of the site on Tuesday as was planned, they learned Monday. Instead, they’ll be asked to not fully enroll anyone. The problem is the site is still not providing accurate information on whether enrollees qualify for government assistance such as tax credits or Healthy Kids. Until that is fixed, agents are being asked to enter and save client information, but not check on eligibility for assistance.
Rocky King, executive director of Cover Oregon said he hopes that the problem will be fixed by the coming weekend, but he doesn’t want people being improperly denied help. “I will not go out with something until I am satisfied that this is correct,” he said.
It’s now mid-December, and the site’s still broken. Mind you, the first article makes it clear that Cover Oregon did know that Oracle (to pick just one example) was drastically messing up the website’s development. The problem is, of course, that Oracle and its CEO Larry Ellison were at the time royal favorites in Barack Obama’s court*, which meant that they had no real checks on their behavior. Which meant that they shrugged off the work. How bad could things get?
Well, time to break out the song again.
And the heck of it all? These are the salad days for Cover Oregon. Just wait until its victims get a load of their new rates.
*That this is not a killing insult to any self-respecting member of the Democratic party tells you just how bad this administration actually is. Andrew Jackson must be spinning in his grave.