This Washington Post article starts bad for the O’Malley administration…
More than a year before Maryland launched its health insurance exchange, senior state officials failed to heed warnings that no one was ultimately accountable for the $170 million project and that the state lacked a plausible plan for how it would be ready by Oct. 1.
Over the following months, as political leaders continued to proclaim that the state’s exchange would be a national model, the system went through three different project managers, the feuding between contractors hired to build the online exchange devolved into lawsuits, and key people quit, including a top information technology official because, as he would later say, the project “was a disaster waiting to happen.”
…and it never particularly gets any better for them, either. One reads this article with mixed emotions: on the one hand, it describes an unmitigated disaster that ended in screaming, wild accusations, ongoing lawsuits, and quite a lot of pain for quite a lot of innocent people*. On the other hand? I didn’t do it. Heck, I am one of the people who told them that the sites weren’t going to work. (more…)