A government entity with:
- Hours of operation designed to suit it, not its erstwhile customers;
- Limitations on when services will and will not be offered, seemingly picked at random;
- A remarkably flexible definition of ‘full service’;
- And an institutionalized disinterest in mentioning any of this to people who call ahead to avoid problems.
Just what I need for my daily life – and, really, I need even more of it! In fact, I cannot wait until I have to depend on the government to make sure that my next emergency dentist’s visit goes smoothly.
Cannot. Wait.
Moe Lane