That’s the central problem that the IRS has, here:
A defiant IRS Commissioner on Friday refused to apologize for the loss of ex-IRS official Lois Lerner’s emails, and said the agency produced what they could, attributing their disappearance to dated technology.
“I don’t think an apology is owed,” chief John Koskinen told Ways and Means Chairman Dave Camp after the Republican lawmaker asked for one at the first hearing since news came of crashed computers of some IRS officials.