Jul
15
2015
4

“HealthCare.gov does not appear to be set up to detect fraud.”

I don’t know whether it matters if you score this as ten out of eleven, or ‘merely’ five: either way… Houston, we have a problem.

The nonpartisan Government Accountability Office says 11 counterfeit characters that its investigators created last year were automatically re-enrolled by HealthCare.gov. In Obama’s terms, they got to keep the coverage they had.

Six of those later were flagged and sent termination notices. But GAO said it was able to get five of them reinstated, by calling HealthCare.gov’s consumer service center. The five even got their monthly subsidies bumped up a bit, although GAO did not ask for it. The case of the sixth fake enrollee was under review.

The GAO’s sardonic conclusion of the problem (I don’t know if it’s a direct quote or not) can be found in the title of this post. But let us not pretend that successful fraudulent applications represent a flaw in the system: they are, in fact, part of the system. Lest we forget (which is admittedly hard to do): Obamacare is a government program.  In fact, it’s a government program that the current government is absolutely desperate to have succeed.  The only way to keep the whole thing from collapsing into a fetid heap of delayed verification is to approve any application that does not have HELLO, MY NAME IS [NAME] AND I WISH TO COMMIT TAX FRAUD scrawled across it in big, shaky red letters.

Huh.  The GAO should have done exactly that as a test, just to see how many of those would have gotten through.  Although, to be fair I don’t imagine that more than two out of eleven. Maybe three. Four if circumstances were perfectly aligned.

Moe Lane (crosspost)

PS: For extra horrified laughter: the administration informed GAO that the company running Healthcare.gov aren’t set up to detect fraud, but that there’s no meaningful level of fraud anyway so that’s all right. No, I’m not sure how they’re determining that, either. Maybe Tarot cards?

PPS: Good news, though: “The fake enrollees also got some perplexing instructions from HealthCare.gov. Eight of the 11 were asked to submit additional documentation to prove their citizenship and identity. But the list of suitable paperwork detailed documents for verifying income instead.” So at least anybody out there committing tax fraud will have to deal with just as much government ineptitude as the rest of us…

Mar
31
2014
1

Hey! Healthcare.gov went down this morning!

It’s like they have a quota for failure, and somehow the federal government is managing to not even make its numbers for that: “Hours before the deadline for enrolling, the online page for enrolling in Obamacare went down Monday.”  It’s back up now, but the day is young.

Via Hot Air, which references an earlier version of this story where HHS admitted that it wasn’t a volume thing.  Honestly, it never really has been a volume thing: that’s the basic problem with Obamacare, in fact…

Feb
11
2014
--

Healthcare.gov to *officially* not work for a couple of days. #obamacare

As opposed to just simply not being all that functional a site, even now.

HealthCare.gov will be out of service for two and a half days beginning on Feb. 15 — the last day people can sign up to obtain coverage that begins on March 1.

The Centers for Medicaid and Medicare Services announced in a blog post on Monday that the ObamaCare website would be lacking some enrollment functionalities so the Social Security Administration can conduct its annual systems maintenance activities.

The site will be out of order from 3 p.m. on Feb. 15 until 5 a.m. on Tuesday — a period that coincides with the long holiday weekend.

(more…)

Dec
20
2013
8

Healthcare.gov is down again. …UNEXPECTEDLY?

Unexpectedly?

The federal health-insurance exchange suffered an unexpected outage Friday morning just days ahead of a crucial enrollment deadline.

People logging on to the HealthCare.gov website received an error message that said: “The system is down at the moment. We’re currently performing scheduled maintenance. Please try again later.”

You keep using that word.  I do not think it means what you think it means*. (more…)

Dec
19
2013
7

“Nonsensical in all dimensions:” healthcare.gov about to switch #obamacare web hosts.

Oh, dear. This seems… ill-timed.

Some technical experts are perplexed at the U.S. government’s plan to switch web hosts for its new health insurance portal, HealthCare.gov, in the midst of an expected last-minute rush to beat a March 31 enrollment deadline for 2014 coverage.

Switching hosts is not in and of itself a huge risk if it is done carefully and with lots of preparation, according to technical experts interviewed by Reuters. It is the timing of the highly complex maneuver that is risky. If there are problems, the website could become sluggish or even unusable for anyone trying to enroll.

The government is tempting fate, they said.

(more…)

Dec
17
2013
6

Tweet of the Day, Microsoft To Take Over Healthcare.gov edition. #obamacare

I am not… exactly joking: they’re bringing in a Microsoft guy* to ‘fix’ the website. Changes have already been made:

(more…)

Nov
02
2013
21

Your personal information is not secure on healthcare.gov. #obamacare

This… is not an issue of too many people making the site crash.  Heritage:

Justin Hadley logged on to HealthCare.gov to evaluate his insurance options after his health plan was canceled. What he discovered was an apparent security flaw that disclosed eligibility letters addressed to individuals from another state.

[snip]

After multiple attempts to access the problem-plagued website, Hadley finally made it past the registration page Thursday. That’s when he was greeted with downloadable letters about eligibility — for two people in South Carolina.

(more…)

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