Hey, I have broadband again!

They had to replace two outdoor wires and one outdoor one, and then they yanked the cable modem and put in a new one because I strongly hinted that that would be awesome, thanks: but, it’s done. I feel bad for Comcast: it’s not actually their fault that this took this long. At the time that the appointment was made Tuesday was the earliest that they could send somebody to the house when I would be there: they tried to get somebody over, the morning after I called in the problem. In fact: excellent customer service all around, honesty. I must remember to say nice things about it during the phone survey followup.

So, anyway: I can metaphorically breathe again! How you miss broadband, when you suddenly don’t have it…

4 thoughts on “Hey, I have broadband again!”

  1. I have had less than stellar customer service from Comcast. Glad it went smoothly for you.

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