Jesus Christ on His Heavenly Throne: they have a bot handling Obamacare Live Chat inquiries. This must have caused John Dickerson physical pain:
[4:30:27 pm]: Welcome! You’re now connected to Health Insurance Marketplace Live Chat.
Thanks for contacting us. My name is PGSTX0534. To protect your privacy, please don’t provide any personal information, like [your] Social Security Number, or any other sensitive medical or personal information.[4:30:51 pm]: PGSTX0534
Hello, how may I help you today?[snip of ‘Alice*’ describing problem.]
[4:32:21 pm]: PGSTX0534
Thanks for your interest in the Health Insurance Marketplace. We have a lot of visitors trying to use our website right now. That is causing some glitches for some people trying to create accounts or log in. Keep trying, and thanks for your patience. We’ll continue working to improve the site so you can get covered[.]Continue reading Automated bot on #obamacare Live Chat *almost* passes a Turing Test.
